Welcome to Excel Emporium! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our services.
1. General Information
Excel Emporium (“we,” “us,” or “our”) operates this website. By accessing, browsing, or using our site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
2. Product Information
We strive to provide accurate descriptions of our products, including perfumes and fashion accessories. However, we do not warrant that product descriptions or other content on the website are complete, reliable, current, or error-free. If a product offered by Excel Emporium is not as described, your sole remedy is to return it in unused condition.
3. Pricing and Availability
All prices listed on our website are in NGN and are subject to change without notice. We reserve the right to adjust pricing due to market fluctuations, promotional offers, or errors. We cannot guarantee product availability, and all items are subject to stock levels. We reserve the right to discontinue any product at any time.
4. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. If your order is canceled, we will notify you and refund any payments made.
5. Shipping and Delivery
We offer shipping to various locations, and delivery times vary based on your location. Estimated delivery times will be provided at checkout. Please note that delays may occur due to unforeseen circumstances beyond our control, such as customs processing or postal service disruptions.
6. Returns and Refunds
We accept returns for unused and unopened products within [Number] days of purchase. To initiate a return, please contact our customer service team at support@excelemporium.com. Refunds will be processed to the original method of payment. Shipping costs for returns are the responsibility of the customer, unless the product is faulty or incorrect.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Excel Emporium or its content suppliers and is protected by international copyright laws. Unauthorized use of any content from our website is strictly prohibited.
8. User Conduct
By using our website, you agree not to:
- Engage in any illegal activities.
- Post or transmit any harmful or offensive content.
- Use our website for fraudulent purposes.
- Attempt to interfere with the functionality of the website.
9. Disclaimer of Warranties
Excel Emporium provides the website and its contents on an “as is” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the website, its content, or any products sold through the website.
10. Limitation of Liability
In no event shall Excel Emporium, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.
12. Changes to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time without prior notice. Changes will be posted on this page, and your continued use of the website following any changes indicates your acceptance of the new terms.
13. Contact Information
If you have any questions regarding these terms and conditions, please contact us at:
- Email: support@excelemporium.com
- Address: 1 Ozuoba road opposite NTA 2nd gate, NTA road, Port Harcourt
